Due to the unique nature of the products we sell, we generally do not return items. We will also pay for return shipping if the return is due to an error on our part (you received an incorrect or defective item, etc.).
You should receive your refund within four weeks of delivering the package to the return shipper, however, in many cases, you will receive your refund sooner. This timeframe includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return after we receive it (3 to 5 business days), and the processing Return time for your bank to process our refund request (5 to 10 business days).
If you are due to an incorrect or defective item, etc., you can contact customer service on our website for a refund. Once we agree to a refund, we will notify you of the refund by email.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We hereby inform you about our terms of logistics and transportation services. Please read the following carefully to avoid unnecessary misunderstandings.
Within 7 days after the package is signed for. If you do not receive the package. Item is missing or damaged. Please contact our website customer service in time. We will refund or reissue and give you a satisfactory answer. This will not belong to our service scope after 7 days after the package is signed. We will not carry out refund return service. Order loss will be borne by the customer. Once you click I Agree, you agree to our terms and conditions.
this is just a warning
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